Video Banking

Safe. Secure. Easy to Use.

With our Video Banking technology, you can speak face-to-face with a Rivermark team member from anywhere. Apply for loans, open new accounts, get help with online banking, sign forms, and more, right from your computer or mobile device. It’s like using Facetime, Skype, Zoom or any other video conference-style platform you’ve grown accustomed to.

Video Banking Hours (PST):
Mon – Thurs: 9am-5pm
Fri: 9am-6pm
Sat: 10am-2pm

Video Banking Technology Features

Use Video Banking To:

Become a New Member
Open a Checking or Savings Account
Apply for a Loan
Open a Certificate (CD)
Open an Individual Retirement Account (IRA)
Make a Wire Transfer
Online and Mobile Banking Assistance
Financial Counseling
Add or Remove Joint Owners

How to Access Video Banking

Launch a Video Banking session from your desktop, laptop, phone, or tablet. Click the Video Banking icon on the right side of your screen or the button below. You can also use Video Banking in the Rivermark Mobile Banking App.

Start a Video Call

*To use the Video Banking software, you must accept both video and audio capabilities on your device. Note that the software is not available for use on Internet Explorer - you will need to use Google Chrome, Firefox, Safari to access.

Is Video Banking Secure?

Rivermark’s Video Banking mobile app is a safe, enjoyable, and effective way to communicate with us from the convenience of your own home or anywhere you are.

What hours is Video Banking available?

Mon - Thurs: 9:00 am - 5:00 pm PST
Friday: 9:00 am – 6:00 pm PST
Sat: 10:00 am - 2:00 pm PST