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Video Banking Icon Video Banking

Video Banking

Video banking on mobile phone

Safe. Secure. Easy to Use.

With our new Video Banking technology, you can speak face-to-face with a Rivermark representative from anywhere. Apply for loans, open new accounts, get help with online banking, sign forms, and more, right from your computer or mobile device.

It’s like using Facetime, Skype, Zoom or any other video conference-style platform you’ve grown accustomed to. Give it a try today!

Video Banking Hours (PST): Mon – Thurs: 9:00am- 5:00pm, Fri: 9:00am- 6:00pm and Sat: 10:00am – 2:00pm.

How to Access Video Banking

Launch a Video Banking session from your desktop, laptop, phone, or tablet. Click the Video Banking icon on the right side of your screen or the button below.

Start a Video Call

You can also access through Rivermark Mobile Banking or download our Video Banking app here:


*To use the Video Banking software, you must accept both video and audio capabilities on your device. Note that the software is not available for use on Internet Explorer - you will need to use Google Chrome, Firefox, Safari to access.

You Can Use Video Banking to:

Become a New Member

Open a new Checking or Savings account

Apply for a Consumer Loan

Open a Certificate (CD)

Open an Individual Retirement Account (IRA)

Make a Wire Transfer

Online and Mobile Banking Assistance

Debit & Credit Card Maintenance

Financial Counseling

Add or Remove Joint Owners

Account Maintenance

Other General Questions

Is Video Banking Secure?

Rivermark’s Video Banking mobile app is a safe, enjoyable, and effective way to communicate with us from the convenience of your own home or anywhere you are.

What hours is Video Banking available?

Mon - Thurs: 9:00 am - 5:00 pm PST
Friday: 9:00 am – 6:00 pm PST
Sat: 10:00 am - 2:00 pm PST