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Security

Graphic of security coming out of a tablet.

While we have state-of-the-art systems in place to ensure that your information stays safe, there are also things you can do to protect yourself. We want to give you the tools you need to stay informed and up-to-date.

  • Rivermark representatives will NEVER call or email you asking for your member number, social security number, Visa credit or debit card number, Personal Identification Number (PIN) or Online Banking login information. Rivermark representatives may ask for this information when you initiate contact when it is needed to assist you.
  • Risk Management may contact you via automated call (877.253.8964) to verify unusual credit or debit card transactions. You have the option to talk to complete the call through the automated system or talk to a representative. Our Risk Management department will NEVER ask you for any of your Online Banking login information.

If you have any questions regarding your passwords or Online Banking security, please give us a call at 503.626.6600 or 800.452.8502.

Common Scams

Online Security

Identity Theft

Rivermark Online & Mobile Banking Password Requirements

  • Rivermark’s Online Banking requires a password of 8 or more characters, and should be a mix of letters, numbers or symbols.
  • We suggest that you change your password regularly.
  • On your mobile device, you can set up secure biometric login using your thumbprint or eyeprint ID.

If you have any questions regarding your passwords, or Online Banking security, please give us a call at 503.626.6600 or 800.452.8502.

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