City of Portland Employee Notice

Ensure uninterrupted payroll deposits by updating your direct deposit information with Rivermark

What’s Happening

Rivermark has been notified that the City of Portland’s payroll provider will no longer accept Advantis Credit Union routing numbers as of September 1, 2025. If you have not updated your direct deposit information to Rivermark, your paycheck for this period will be issued as a paper check on Wednesday, September 3.

If You Received a Paper Check

You have several convenient options to deposit your check:

  • 📱 Fastest Option:
    Use the Rivermark Mobile App to deposit your check using your phone’s camera. Your full paycheck will be available immediately.

  • 🏦 In-Person Deposit:
    Visit any of Rivermark’s 19 branch locations for immediate credit.

  • 🎥 Extended Hours:
    Use our Video Teller services, available from 8 AM to 8 PM, at any branch location.

To Ensure Future Direct Deposits Are Uninterrupted

Please take the following steps as soon as possible:

✅ Update Your Information

🔍 Verify Your Account Number

Your Rivermark account number may differ from your previous Advantis account number. To find the correct number:

  • Log in to Rivermark Digital Banking
  • Use the number listed as “Number for Electronic Transfers, ACH, Direct Deposit” for the deposit account you want to use

Screen from online banking showing where the ACH number lives

 

Screen from online banking showing where the ACH number lives

To Ensure Future Direct Deposits Are Uninterrupted

Please take the following steps as soon as possible:

✅ Update Your Information

🔍 Verify Your Account Number

Your Rivermark account number may differ from your previous Advantis account number. To find the correct number:

  • Log in to Rivermark Digital Banking
  • Use the number listed as “Number for Electronic Transfers, ACH, Direct Deposit” for the deposit account you want to use

Need Help?

Rivermark staff are here to assist you. If you have any questions or need help updating your information or depositing your check, please don’t hesitate to contact us.