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About Rivermark

The exterior of a Rivermark branch.

Who We Are

Rivermark Community Credit Union is a not-for profit financial cooperative, providing affordable financial solutions to its members, with an emphasis on being local, personal, and accessible. 

Our History

Rivermark was founded in February 1951 by 140 grocery store employees who formed Safeway Portland Employees Federal Credit Union. In 2004, the credit union was approved for a community charter and changed its name to Rivermark Community Credit Union. Today Rivermark serves over 85,000 members who live or work in a fifteen-county span across Oregon and SW Washington

Executive Team Board of Directors Annual Reports

Credit Union Difference

Rivermark is a not-for-profit financial cooperative, owned by the people who save and borrow here. Unlike a bank, Rivermark does not issue stock or pay dividends to outside stockholders. Instead, earnings are returned to members in the form of lower rates, higher dividends on deposits and lower fees. We exist solely for the benefit of our member/owners. Deposits are federally insured by the National Credit Union Administration (NCUA).

While credit unions and banks offer similar products and services, the similarities end there.

Average Member Savings

Rivermark members collectively saved nearly $15 million* over the course of a year simply by having their accounts with Rivermark versus a bank. That’s an average savings of $305 per member.

Members save an average of $133 annually on checking, $255 annually on auto loans and $189 annually on Visa simply by having their accounts at Rivermark over another financial institution.

 

Mission, Vision & Values

MISSION

Financial empowerment doesn’t require a certain salary, or knowing everything about finance. We believe financial empowerment comes with a greater control and confidence in making important financial decisions alongside trusted solutions and advice-- areas we deliver every day.

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VISION

We strive to create consistent member experiences, regardless of how you prefer to bank, ask for help, apply for services, or utilize payments worldwide.

VALUES

These six value are the filters we use when looking at strategic opportunities, hiring or promoting staff, or assessing how well we are executing our strategic plan.

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Diversity, Equity, and Inclusion

We serve a broad member base, including those who have been most marginalized. To support our members, we must champion people from all backgrounds who are represented and valued at all levels of the organization.

Rivermark is a member of Partners in Diversity, making diversity a priority, aligning with their vision for a thriving, diverse, and welcoming community in which all people can work and live.

Personal Teller  Kiosk station.

Innovative Branch Experience

Our innovative Personal Teller Kiosks are designed to meet the needs of our busy members, who seek extended hours, faster transaction times and enhanced privacy. Our Kiosks blend today’s state-of-the-art video technology with a powerful human touch to ensure a more relevant and meaningful experience. 

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Rivermark team presenting a check donation to Join PDX.

In the Community

The name Rivermark has always been followed by Community. As a mission-driven organization, Rivermark exists solely for the purpose of serving our members and supporting the local community. Our focus is around addressing issues of housing security, children’s health and fighting hunger. 

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Video Banking on phone

Branch in Your Hand

Our highly-rated digital banking tools puts the “Branch in Your Hand”, giving you access to your accounts anytime, anywhere. Rivermark is proud to have been an early adopter of remote deposit, mobile wallet, and video banking services. Convenience and accessibility are top priorities.

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*Working with a national research firm, we compared our account rates and fees with the average rates and fees of local banks in the Portland Metro area. The calculations were provided by Informa Research Services, Inc. Please note that although Informa obtained the information directly from the banks, we cannot guarantee their accuracy as rates can change at any time. The formulas used for the calculations vary by account type.