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Fraud & Identity Theft

Protect Yourself

News of the latest TransUnion data breach is a great reminder to remain vigilant, protect your personal information, and reduce the risk of fraud or identity theft.

We Protect Your Info

Keep in mind that Rivermark will NEVER make an unsolicited request via phone, text, or email asking for your member number, Social Security number, credit or debit card number, personal identification number (PIN), or Digital Banking login information.

  • If you receive a suspicious message, do not respond. Instead, please contact us immediately at 503-626-6600 so we can take steps to protect your account.

Was My TransUnion Data Hacked?

In early September,  TransUnion began sending letters to individuals affected by the breach. You may also check your status directly by calling the TransUnion Fraud Assistance hotline.

TransUnion Fraud Assistance
800-516-4700 | Mon - Fri | 8 am - 8 pm Eastern

Suspect Your Information has Been Stolen?

Keep in mind some simple steps if you have reason to believe that your personal or account information has been stolen, hacked, or otherwise compromised.

  • Beware of phishing attempts through email, text, and phone calls.
  • Review, improve, and strengthen your password habits.
  • Set up a credit freeze and/or fraud alerts on your credit file.

Additional Resources

Visit our Security page for other details and information about protecting your financial life.

We also recommend a regular review of your credit reports from the three consumer credit reporting agencies (Equifax, Experian, TransUnion).