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Security Alert: Phone Scam

Scammers continue to come up with creative ways to commit fraud. This often involves victims unwittingly providing personal information that criminals use to access their bank account.  A current example of a phone scam involves a phone call from what appears to be your financial institution—even referenced in Caller ID. 

Avoid falling victim to these scams by knowing how criminals operate.

How to protect yourself:

  • The credit union will never call you and ask you for your personal account information, as we already have this information.
  • If you’re not sure, call us back directly using the phone number printed on the back of your card or our official website.
  • Never provide financial information to the caller, especially if you did not initiate the call.
  • To learn about other scams and ways to protect yourself, visit the Security Resources section on our website, or

If you notice any unauthorized transactions on your account and believe your information has been compromised, please call us immediately at 503.626.6600 or 800.452.8502.

Visit our Identity Theft Resource Page