Phishing is a scheme that uses fraudulent email, web pages and text messages to gather personal, financial and sensitive information for the purpose of identity theft. Most commonly, users receive spam email (mass email messaging), text messages and pop-up windows that appear to come from legitimate businesses like Rivermark. People have been tricked by these deceptive solicitations into sharing passwords, credit card and bank account numbers.

How phishing works

Phishing emails and text messages are sent to many recipients and appear to come from legitimate businesses, sometimes even duplicating legitimate logos and text. Within a phishing email, you may be requested to click on a link that takes you to a fraudulent site or pop-up window where you are asked to submit personal and financial information. A phishing text message may request that you send personal information back to the sender through text message or call a phone number.

In order to increase the chances of a response, messages may imply a sense of urgency or an immediate risk to bank accounts or credit cards if you fail to answer. Special offers and prizes may also be promoted as incentives.  One way to detect a phishing scam it to look closely at the URL you’re being directed.  Rivermark’s official website domain is

Phishers can access your accounts using your passwords and other information to withdraw money or make purchases. Personal information can also be used by phishers to open new bank or credit card accounts in your name.

Think you can outsmart scammers? Take this quiz to see if you can "Spot the Phish". 

Have a concern about email or text message fraud? Contact us at 503.626.6600 or 800.452.8502

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Be Prepared
Transfer your balance to a low-rate Rivermark Visa Platinum.

These websites provide a wealth of information that can help you protect your information and identity.

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