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Biometric Login – the Quick, Secure way to Log In to Your App

Rivermark is proud to be the first credit union in Oregon to offer biometric login, a faster and more secure way to access your accounts on your mobile device.

Use biometric to log in to your account one of two ways – Fingerprint ID and Eyeprint ID. Both methods are safe and secure. Once you’ve scanned your eyeprint or fingerprint, verification happens in a fully encrypted environment on the device. Eyeprint ID takes the verification even further by generating an encryption key once it has determined a biometric match.

Both forms of biometric login are available on Apple and Android devices. Fingerprint ID available on Android Marshmallow 6.0 or higher and iPhone 5S, iPhone 6, iPhone 6 Plus, iPad Air 2, and iPad Mini 3 devices. To enable Eyeprint ID or Fingerprint ID, simply navigate to Settings within your Rivermark app and toggle the option on. The next time you open the app you will be able to swipe between options for logging in.

Quick Tips for Using Eyeprint ID Scan:

  1. Make sure you have plenty of lighting.
  2. Look at the camera and not the screen during the scan.
  3. Glasses will not affect the scan.

If you have any questions regarding Biometric login for your Rivermark app, please contact us or see our helpful Quick Start Guide.