Rivermark is different than a bank. In fact, we're nothing like a bank. As a member owned financial institution, we work to provide our members with the lowest rates possible. This ensures our members pay less in loan interests and lower monthly payments. We love hearing stories of how we've helped our members save money. Here's one of their stories.
Recently a member came to one of our loan officers in a bit of a financial pinch. Towards the end of a bankruptcy, she was barely able to make payments on the high interest personal and auto loans she was working to pay off. When we realized that she was barely paying back the principal due to a high rate, we called up her Bankruptcy trustee to ask if we could refinance for her.
Rivermark was able to refinance her auto from 18% APR to 7.49% APR dropping her monthly payment over $100/month and keeping the same term she had remaining. We also refinanced her personal loan from 22% APR to 13% APR and shortened the term to a more reasonable 12 month period.
By asking the proper questions and getting the full story, Rivermark was able to help her out of a tough situation. To us she is not just a credit score, but a member of a local credit union that genuinely cares about people.
The member sent the following email to her loan officer:
"I can’t say thank you enough for everything that you’ve done to get my loans financed through Rivermark. I’m so incredibly happy to be dealing with a reputable company now. Rivermark is very fortunate to have you as an employee, whether we communicated by phone or email, I always felt like you were genuine and had my best interest at heart."
If you have stories like these to share, we'd love to hear from you. Please fill out our contact form and tell us your story!